Troubleshooting

The problems people actually hit, and what fixes them.

Installing

The install command stops at step 1 or the window closes

Old copies of the install script could trip over PowerShell's Restricted execution policy (the default on many consumer laptops). The current script handles it automatically — just re-run the command; it's served live:

powershell
iex (irm https://yumii.me/install.ps1)

The install seems frozen at step 2

Step 2 downloads a few hundred MB and can take 5–15 minutes. Two checks:

  • Did you click inside the PowerShell window? Windows pauses a running program when you select text (QuickEdit mode). Click the window and press Enter — it resumes.
  • Otherwise, watch Task Manager's network graph — if bytes are flowing, it's working.

Antivirus flags the app

Unsigned new executables occasionally trip heuristic scanners — a false positive common to young open-source apps. The source and build workflow are public; add an exception or build from source.

First launch

The progress bar is taking a while

First launch downloads her voice (~330 MB) and ears (~130 MB), one-time, with a live progress bar. On a slow connection this is minutes, not seconds. If a download fails she retries on her own — leave her be.

The orb says her backend couldn't start

The error card names the likely cause. Usual suspects: the install didn't finish (re-run the install command) or something unusual is blocking local ports — she tries 8000 through 8011 before giving up.

Talking

An error card appeared

That's her telling you exactly what's wrong — never a silent freeze:

CardMeaning → fix
Key problemThe API key is missing/invalid — the card links to the dashboard
Thinking limitFree-tier quota hit (Ollama: weekly, Groq: daily). Wait for reset, or switch providers in Settings
NetworkShe can't reach the provider — check the connection

She mishears me / cuts me off

  • Mishears → switch STT to Groq Whisper (Settings → Ears) — markedly more accurate — or raise local Whisper to small.
  • Cuts you off mid-thought → she ends your turn after a brief silence; keep the sentence flowing. Background voices (TV) can steal turns — that's the mic, not a setting.

Her voice never plays

  • Check the output device — she uses the system default.
  • If you switched TTS providers, restart from the tray and confirm the provider's key/voice-ID are set.

A tool call failed

Free-tier models occasionally emit malformed tool calls; Yumii retries once and then apologizes out loud. Ask again — if it's constant on an exotic model, switch back to the default model name.

Tools

I connected Gmail but she says she can't access it

  1. Finish the browser sign-in completely (to Composio's success page).
  2. Give it ~10 seconds to propagate, then ask again — tools load the moment the connection lands, no restart needed.
  3. Confirm the toolkit shows in Dashboard → Tools.

The permission prompt never appeared

It shows on the orb window — if the orb is hidden (Ctrl+Shift+Space), bring it back. An unanswered prompt times out as a denial; just ask again.

Settings

I changed a setting and nothing happened

Provider, model, and key changes apply at startup — quit from the tray and reopen. Personality applies live. The dashboard's save message tells you which kind you just made.

When you're stuck

Run the backend in a terminal and read the structured log — errors name their cause (rate_limit_exceeded, stt_dropped, composio_load_failed):

powershell
yumii server

Then open an issue with the log tail — it's an experimental preview, and reports genuinely help.